Last Modified: July 6, 2020
Quick Guide to Contents
Collection of Information
Information You Provide
Trilogy collects information from you when you choose to provide it to us. For example, we collect your information when you submit a webform requesting information about Trilogy-powered Programs, or otherwise contact us or provide information to us through the Boot Camp Service. The information we collect includes personal information – such as your name, address, e-mail address, telephone number, and the content of any communications that we exchange, as well as non-personal information when you:
In some cases, we require your personal information in order to perform a contract or to comply with a legal obligation.
Information Automatically Collected
Tracking Options and Do Not Track Disclosures
Information Collected from Other Sources
Where permitted by law, we collect or receive information about you from the School, your employer, companies to whom you indicate that you would like to learn more about the Program, Trilogy’s parent company, 2U, Inc., or other entities within the 2U family of companies (collectively “Other Sources”) in order to update or supplement the information that you provide or that we collect automatically, as described above in Information Automatically Collected. We use this information to help us maintain the accuracy of the information we collect, to target our communications so that we can inform you of products, services or other offers that may be of interest to you, and for internal business analysis or other business purposes.
Our Combination of Your Information
We combine the information we receive from and about you via the Boot Camp Service and from Other Sources to help us tailor our communications to you and to improve the Boot Camp Service.
Failure to Provide Personal Information
Failure to provide certain information may make it difficult or impossible for you to access some services through the Boot Camp Services (for example, to register for and complete Programs). You should ensure that personal information submitted to us is accurate and up-to-date. For example, we need a current email address to communicate with you about the Program in which you choose to enroll.
We do not direct the Boot Camp Service to, nor do we knowingly collect any personal information from, children under the age of 13.
How We Use Your Information
Purposes for Collecting and Processing Personal Information
We process personal information under the following legal bases:
We conduct balancing tests for the data processing we carry out on the basis of our legitimate interests, which we have described above. For more details on the balancing test we have carried out, please contact us at firstname.lastname@example.org. You may also have the right to object to our use of your personal data on the basis of our legitimate interests as described at the outset of this policy.
Processing Information at the Direction of the School
In some instances, Trilogy may collect and process your personal information at the direction of the School (as defined below), for instance processing certain of your application materials or applicable loan documentation from the School.
Use of De-identified, Aggregate or Anonymized Information
How We Disclose Your Information
Trilogy shares your information with other entities or individuals in the following limited circumstances:
Information Security and Data Retention
We are committed to protecting the security of your information. We maintain what we believe to be appropriate physical, electronic, and managerial procedures to safeguard and secure your information and to prevent unauthorized access, maintain accuracy, and ensure appropriate use of your information. The accuracy, safety, and security of your information also depend on you. Where we have given you – or where you have chosen – a password for access to certain parts of the Boot Camp Service, you are responsible for keeping this password confidential. We ask that you not share your password with anyone. Even though we do our best to protect your information, the transmission of information via the internet is not completely secure, and we cannot guarantee our security measures. We are not responsible for any unauthorized access to or acquisition of your information.
We retain your personal information for as long as we have a relationship with you. We also may retain your personal information for longer period of time which enables us to:
Accessing and Managing Your Personal Information
If you have created a profile after enrolling in a Program, you may access your personal information through your user profile.
In some instances, you may be eligible to (a) ask us for a copy of your personal information; (b) correct, delete, or restrict processing of your personal information; and/or (c) obtain the personal information you provide to us in a structured, machine readable format. In addition, you may have the right under applicable law to object to the processing of your personal information in some circumstances.
Your rights regarding your personal information may be limited, for example, if fulfilling your request would reveal personal information about another person or would infringe the rights of a third party (including our rights), or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. We will inform you of the relevant exemption upon which we rely when responding to any request you make.
Our use of certain personal information is necessary for us to provide information to you about the Program or to provide services to you through the Boot Camp Service or otherwise. If you choose not to provide this personal information or request that Trilogy delete or restrict the processing of this personal information, you may not be able to participate in the Program, and we may not be able to provide you with other services, including those provided through the Boot Camp Service or advertised about the Program.
If you believe your rights regarding your personal information have been infringed upon, please contact us as set forth in the “Additional Information” section below. If you are located in the EEA or Switzerland and have unresolved concerns, you also have a right to lodge a complaint with the applicable Data Protection Authority.
If you wish to access or delete your information as described in this section, please fill out Trilogy’s Data Request Form.
You may have specific rights relating to the disclosure of any personal information that you provide to us and/or education records that we may create about you under the Family Education Rights & Privacy Act (“FERPA”). You also may have specific rights under FERPA related to accessing and/or updating your personal information. Certain information may be excluded from education records made available for inspection, within the bounds of the law and our confidentiality undertakings with third parties. You may also request amendment of education records that you believe are inaccurate, misleading or in violation of your rights. If you would like to inspect and review your education records pursuant to FERPA, you may submit a request to the University’s FERPA office.
NOTICE FOR CALIFORNIA CONSUMERS
Categories of Personal Information that We Collect and Disclose
As required by the California Consumer Privacy Act (“CCPA”), below are the categories of personal information about California consumers that Trilogy collects and discloses for a business purpose. We do not sell personal information.
We collect and disclose for a business purpose the following categories of personal information:
Categories of Sources of Personal Information
The categories of sources of personal information we collect are described in the section Collection of Information above.
Purposes for Collecting Personal Information
We collect the personal information identified above to communicate with you, for advertising and marketing purposes, to provide and improve our services, and other purposes set forth in How We Use Your Information above.
Categories of Third Parties with Which Personal Information is Shared
We share personal information identified above with the following categories of third parties:
California Consumer Rights
California law gives California consumers the right to make the following requests:
You can submit a copy, deletion, or right-to-know request online by filling out Trilogy’s Data Request Form or by contacting us at 1-888-213-3391.
The CCPA prohibits discrimination against California consumers for exercising their rights under the CCPA and imposes requirements on any financial incentives offered to California consumers related to their personal information, unless the different prices, rates, or quality of goods or services are reasonably related to the value of the consumer’s data.
Public Forums; Publicly Available Content
Any information you may disclose through the Boot Camp Service, such as on message boards, in chat rooms, or on other public areas, such as on webinars that you may attend about the Program, may be viewed by others, such as your classmates and learning facilitators. Please exercise caution when disclosing personal information in these public areas. If you do not want Trilogy to store metadata associated with your content, please remove the metadata before uploading your content.
If you live in the European Union, you may have the right to file a complaint with your Data Protection Authority. For the purposes of EU data protection law, you can find a list of Trilogy data controllers here.
To make a request to delete or access personal data, or for more information about the personal data Trilogy has about you, use Trilogy’s Data Request Form.